Privacy Policy

At Blume Haus, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, or submit an enquiry through our forms.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • your name

  • email address

  • phone number

  • billing and shipping address

  • payment details

  • order information

  • any other information you submit through our contact or enquiry forms

We may also collect non-personal information such as browser type, device information, IP address, and website usage data through cookies or analytics tools.

How We Use Your Information

We use the information we collect to:

  • process and fulfil orders

  • communicate with you about your order or enquiry

  • provide customer support

  • send important updates related to your purchase or request

  • improve our website, services and customer experience

  • maintain internal records and business operations

Payments

When you make a purchase through our website, your payment information is processed through secure third-party payment providers. We do not store your full payment card details on our website unless explicitly stated otherwise by the payment platform we use.

Forms and Enquiries

If you submit a form through our website, we collect the information you provide so we can respond to your enquiry, provide requested information, or otherwise assist you.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect how the website functions.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party providers where necessary to operate our business, such as:

  • payment processors

  • website hosting providers

  • delivery or shipping partners

  • customer communication platforms

  • analytics services

These third parties are only given the information needed to perform their services.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to the personal information we hold about you, or ask us to correct inaccurate or outdated information, by contacting us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Blume Haus
hello.blumehaus@gmail.com